RiverPark Dentistry is devoted to making you feel comfortable as well as restoring and enhancing your smile using state-of-the-art procedures and a gentle touch. We’d love to see your smile so please call us today at (805) 394-1400 or email us at RiverParkDentistry@gmail.com to schedule your next appointment.
New Patient Information
- COVID pre-screening questions asked/texted to the patient before the appointment
- COVID Pre-screening questions and temperature checks for all employees before beginning work
- 1 patient is allowed (and a guardian or caretaker if the patient is a minor or is elderly) and the guest may be asked to wait in their car and they will be called once the patient’s treatment is complete.
- Virtual Waiting Room. Patients text or call when they have arrived and wait in their car until ready to be seen to avoid crowded physical waiting room and to control flow of foot traffic in the office.
- Magazines, pamphlets, and toys are removed from the waiting area to avoid cross contamination of surfaces.
- Additional team members and associate dentists available to allow undivided attention for each valued patient.
- Masks required for all staff at all times
- Masks required for all patients unless dental treatment is being performed
- Temperature checks upon arrival for all patients
- Hand Sanitizer available throughout office
- Plastic Sneezeguards Installed in the Front Office Area
- Routine disinfection of non-treatment areas
- Air filtration units/UV sanitizing units throughout the office
- Patients and Staff Required to socially distance 6 feet from each other when appropriate
- Patients and Staff Required to Wash Hands before Treatment Begins
- Patients required to do a pre-procedural mouthrinse containing at least 1% hydrogen peroxide to decrease any bacterial or viral load in the mouth
- Sanitary operatory room practices which is the normal standard of infection control based on CDC, OSHA, ADA guidelines such as disinfection and placement of new barriers on all equipment and surfaces touched between patients, sterilization of all dental equipment and instruments used intraorally
- Separate operatory rooms with medical grade filtration system/ionizers in each dental treatment room to turn around room air every 5-10 minutes
- Extraoral aerosol management systems/large hose filters that are placed near the patients’ mouth that capture aerosols at its source
- Intraoral aerosol management systems such as DryShield high evacuation intraoral mouthpieces that suction saliva/water spray and create a barrier between the patient’s throat and the outside environment; use of rubber dams when indicated to isolate only the area being treated; and high volume evacuation suction provided by chairside assistants.
- Each team member that is in the treatment areas are in full personal protective equipment (PPE) that include fit-tested N95 masks with a level 2 or 3 mask on top, face shields, isolation gowns, surgical scrub caps, and shoe covers that are changed between each patient and each team member is required to change out of their soiled scrubs before leaving for home.
- Hypochlorous acid foggers used to disinfect the air and surfaces in the treatment rooms and areas between patients.
- UV Sanitizing boxes throughout the office for disinfection of staff/patient goggles, hand held squeeze balls, and other small items.
- Each team member practices constant hand hygiene throughout the day.
- Extra time provided for disinfection of treatment areas between patients.
- Young patients are asked to point to the toy prize or sticker in the toy chest and stickers are individually handed to each child instead of allowing children to touch all the toys/sticker prizes in the toy chest.
- Dental Appointments made within the treatment rooms upon conclusion of the appointment to avoid crowding in front office.
As a courtesy to you, we have provided online patient forms that you can fill out prior to your arrival. You won’t have the hassle of filling out forms at the office and your dental visit can begin immediately. If you have any questions along the way, please feel free to contact our office.
At your first visit to the dentist, our front office staff will have you fill out the necessary forms if you have not done so already. Please bring a form of ID, your dental insurance card if you have dental insurance, a list of any medical conditions you may have and a list of medications you are taking. You will be greeted by our lovely dental hygienist or assistant who will take necessary digital radiographs and some intraoral photographs. We will review your medical and dental history and discuss any concerns you have about your teeth or smile. A thorough head and neck exam, extraoral and intraoral exam including an oral cancer screening, and periodontal (gum) measurements (probings) will be performed. Dr. Lapiad will review all the information that was collected and perform a thorough dental and periodontal (gum) evaluation. She will then take some intraoral photographs of your teeth and gums that you will be able to see on the treatment room TV monitors. This way both you and Dr. Lapiad can both discuss and decide what is the best dental treatment is for your needs. If time allows, we will perform routine professional periodontal therapy tailored to your specific dental health. Once completed, we will discuss the recommended treatment plan with you.
Infection control in our office is very important to us. To protect our patients and ourselves, we strictly maintain sterilization and cross contamination processes using standards recommended by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA), and the Center for Disease Control (CDC). We have several sterilization appliances, a cold sterilization unit, a cold ultrasonic sterilization unit, and a steam autoclave unit. All instruments and handpieces are wrapped prior to sterilization and prepared individually for each patient.
The cost of your dental treatment may vary depending on your individual needs your treatment plan. We will discuss with you the cost of your treatment and each of your available payment options before you begin so that you can make the best choice for you, your smile, and your budget. Your smile is yours forever and we want to make it as easy as possible for you to receive the best dental care when you need it.
For your convenience, we accept cash, personal checks, money orders, and major credit cards. Payment is expected at the time services are performed. When more extensive dental care is necessary, financial arrangements can be made with our office.
As a service to our patients, RiverPark Dentistry accepts assignment of insurance benefits, including most traditional (indemnity), PPO in-network and out-of-network insurance plans. We do not participate in Health Management Organizations (HMOs) nor do we participate in the Medi-cal Dental Program. Please call our office to verify acceptance of your plan. Our office staff is always available to help you with your insurance claims and paperwork. However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. Our staff will gladly submit a pre-treatment estimate to your insurance company so that you will know what your benefits will be. We will work with your insurance provider to make sure that your coverage meets your needs and your budget.
For our uninsured patients, we are now introducing New Dental Choice in order to assist you in making your dental care more affordable. New Dental Choice provides you access to discounts on all dental procedures. We value you as our patient and we participate in this program. If you decide to become a member of New Dental Choice, please mention that you were referred by our office.