RiverPark Dentistry is devoted to making you feel comfortable as well as restoring and enhancing your smile using state-of-the-art procedures and a gentle touch. We’d love to see your smile so please call us today at (805) 394-1400 or email us at RiverParkDentistry@gmail.com to schedule your next appointment.
New Patient Information
As a courtesy to you, we have provided online patient forms that you can fill out prior to your arrival. You won’t have the hassle of filling out forms at the office and your dental visit can begin immediately. If you have any questions along the way, please feel free to contact our office.
At your first visit to the dentist, we will have you fill out the necessary forms if you have not done so already. Please bring a form of ID, your dental insurance card if you have dental insurance, a list of any medical conditions you may have and a list of medications you are taking. You will be greeted by our lovely dental assistant who will take necessary digital radiographs. You will then meet with Dr. Shelby P. Lapiad and discuss any concerns you have about your teeth or smile. She will then perform a head and neck exam, extraoral and intraoral exam including an oral cancer screening, dental examination, and periodontal (gum) evaluation. She will then take some intraoral photographs of your teeth and gums that you will be able to see on the treatment room TV monitors. This way both you and Dr. Lapiad can both discuss and decide what is the best dental treatment is for your needs. If time allows, we will perform routine professional periodontal therapy tailored to your specific dental health. Once completed, we will discuss the recommended treatment plan with you.
Infection control in our office is very important to us. To protect our patients and ourselves, we strictly maintain sterilization and cross contamination processes using standards recommended by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA), and the Center for Disease Control (CDC). We have several sterilization appliances, a cold sterilization unit, a cold ultrasonic sterilization unit, and a steam autoclave unit. All instruments and handpieces are wrapped prior to sterilization and prepared individually for each patient.
The cost of your dental treatment may vary depending on your individual needs your treatment plan. We will discuss with you the cost of your treat and each of your available payment options before you begin so that you can make the best choice for you, your smile, and your budget. Your smile is yours forever and we want to make it as easy as possible for you to receive the best dental care when you need it.
For your convenience, we accept cash, personal checks, money orders, and major credit cards. Payment is expected at the time services are performed. When more extensive dental care is necessary, financial arrangements can be made with our office.
As a service to our patients, RiverPark Dentistry accepts assignment of insurance benefits, including most traditional (indemnity), PPO in-network and out-of-network insurance plans. We do not participate in Health Management Organizations (HMOs) nor do we participate in the Medi-cal Dental Program. Please call our office to verify acceptance of your plan. Our office staff is always available to help you with your insurance claims and paperwork. However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. Our staff will gladly submit a pre-treatment estimate to your insurance company so that you will know what your benefits will be. We will work with your insurance provider to make sure that your coverage meets your needs and your budget.
For our uninsured patients, we are now introducing New Dental Choice in order to assist you in making your dental care more affordable. New Dental Choice provides you access to discounts on all dental procedures. We value you as our patient and we participate in this program. If you decide to become a member of New Dental Choice, please mention that you were referred by our office.